Who we are
Keatings Premium Care Companions Limited is the data controller for personal information you provide when contacting the business. Our company number is 17278991 and our business address is Building 1, Chalfont Park, Gerrards Cross, SL9 0BG.
We are registered with the Information Commissioner’s Office (ICO). Our registration number is ZC192338. We take privacy seriously and handle personal data in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Information you choose to share
When you contact us, you may provide your name, email address, telephone number, location and information about the companionship you are seeking. This helps us respond to your enquiry, discuss suitability and make arrangements with you.
Please do not include detailed medical information or other sensitive information in an initial website enquiry. If you enquire for someone else, please involve them where possible and share only the information needed to begin the conversation.
Responding to an enquiry and discussing possible service arrangements may involve taking steps at your request before entering a contract. Routine correspondence may also be handled for the legitimate purpose of managing enquiries. The basis for any additional processing, particularly health information, depends on the circumstances and should be explained to you before that information is requested.
Using this website
The enquiry tool prepares a draft in your browser. The information you enter is not stored in browser storage or submitted to a website enquiry database. Selecting “Open email to Yvonne” opens your email app; you choose whether to send the draft.
This website does not use advertising cookies, tracking analytics or embedded maps. Fonts and images are served as part of the website. Ordinary web-server request information may be processed by the hosting provider when a page is requested.
Sharing and keeping information
Your email and telephone providers process communications when you contact us. Please ask Yvonne for information about any providers involved in delivering the companionship service, any relevant international transfers, and how long your particular information will be kept.
The amount of time information needs to be retained depends on its purpose and any applicable legal requirements. You can contact Yvonne to ask about the arrangements that apply to your enquiry or service.
Your data protection rights
Depending on the circumstances, you may have rights to access, correct or erase your personal information, restrict or object to its use, and receive certain information in a portable format. Where processing relies on consent, you can withdraw that consent. These rights are subject to the conditions and exceptions in data protection law.
To ask about your information or exercise a right, contact Yvonne using the details below.
Questions or a privacy complaint
Email yvonne@keatingscare.co.uk, call 07877 806322, or write to our business address. Please explain your question or concern so we can look into it.
You also have the right to complain to the Information Commissioner’s Office. You can find guidance and submit a complaint at ico.org.uk/make-a-complaint.
Last updated: 8 October 2026